Welcome to Zohra. By accessing or purchasing from our website, you agree to the following Terms & Conditions.
1. General
Zohra reserves the right to update, modify, or discontinue any product, service, price, or website content at any time without prior notice.
2. Products & Product Information
We try our best to display accurate product descriptions, images, prices, and specifications. However, slight differences in color, appearance, packaging, or specifications may occur due to lighting, screen settings, or supplier updates.
3. Pricing
All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated. We reserve the right to correct pricing errors or change prices at any time.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your:
Full name
Phone number
Delivery address
City
We may contact you by phone or WhatsApp to confirm your order before dispatch.
5. Cash on Delivery
For COD orders, payment must be made to the delivery rider when your order is delivered. Please ensure that someone is available to receive the package.
6. Order Cancellation
You may request cancellation before your order is dispatched. Once an order has been shipped, cancellation may not be possible.
Repeatedly placing fake or fraudulent orders may result in your details being blocked from future purchases.
7. Delivery
Delivery times are estimates and may vary due to courier delays, weather, holidays, or other circumstances beyond our control.
Zohra is not responsible for delays caused by the courier after the order has been dispatched.
8. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. Customers should review that policy before placing an order.
9. Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with its operation, or use it for fraudulent or illegal activities.
10. Intellectual Property
All content on the Zohra website, including logos, images, text, graphics, and designs, belongs to Zohra or its respective owners and may not be copied or used without permission.
11. Limitation of Liability
Zohra will not be responsible for losses or delays caused by circumstances beyond our reasonable control, including courier issues, natural disasters, technical problems, or other unforeseen events.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Zohra
Email: awk0903207@gmail.com
WhatsApp/Phone: 03131734922
By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.