At Zohra, we aim to deliver your orders safely and as quickly as possible across Pakistan.
1. Delivery Areas
We currently deliver to major cities and locations across Pakistan, subject to courier service availability.
2. Processing Time
Orders are usually processed and dispatched within 1–3 business days after order confirmation.
We may contact you by phone or WhatsApp to confirm your order before dispatch.
3. Delivery Time
After dispatch, orders generally arrive within 3–7 business days.
Delivery times may vary depending on your location, courier service, weather, holidays, and other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
5. Cash on Delivery
We offer Cash on Delivery (COD) on eligible orders. You pay the order amount to the courier when your package arrives.
Please keep your phone available and ensure someone is present to receive the order.
6. Incorrect Address or Contact Information
Customers are responsible for providing a correct name, phone number, and complete delivery address.
Zohra is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
7. Failed Delivery
If a delivery attempt fails because the customer is unavailable, unreachable, or refuses the package without a valid reason, additional delivery charges or order restrictions may apply.
8. Delayed or Lost Orders
Once an order has been handed to the courier, delivery is subject to the courier's service and timeline. If your order is significantly delayed or appears lost, please contact us so we can assist you.
9. Contact Us
Zohra
📧 Email: awk0903207@gmail.com
📱 WhatsApp/Phone: 03131734922
Thank you for shopping with Zohra.